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Lady Baltimore just completed installing hardwood in our Master Bedroom and we're very pleased with their professionalism throughout the entire process. The work was delayed because of COVID-19 but they honored the original estimate and the floor looks wonderful. Highly recommended to anybody looking for new floors in their home.
Nate did a terrific job installing our hard wood floors. He was friendly, professional, and went above and beyond our expectations. Everyone we dealt with were wonderful from the showroom with Matt and Zach, the floor delivery and scheduling. We could not be more pleased and will recommend Lady Baltimore to everyone. Thank you all for making this a pleasant experience. Our expectations were definitely exceeded!
I met with Matt today and he was very professional and informative.
I would also like to comment on the wonderful customer service i received by phone thanks to Barb. She really
stepped up to the plate and was so friendly and courteous. I look forward to working with this wonderful company.
We had a new floor put in our kitchen and hard wood floors redone last year and it came out better than we ever imagined. The guys that came to our home were so great. They were professional, meticulous in their work. I have recommended them to several people.
In January, Lady Baltimore replaced my carpeted stairs/landings with hardwood to match my living room/dining room area hardwood floors, which had been installed 20 years ago. I love my new stairs! Since my stairs are centrally located in my townhouse they really make a big impact. They did a wonderful job matching the wood. They even completed the job ahead of schedule. Great staff to work with. Thank you Lady Baltimore! I highly recommend the company. Everyone who sees my new stairs comments on how beautiful they look. I am so happy with my decision to do this.
I had a wonderful experience with Lady Baltimore Floors. Everyone that I worked with from Matt who did the estimate, to Stacy and Shannon that completed the scheduling and paperwork, to all the guys that did the work on my floors, everyone communicated well, were respectful and did such a great job! I couldn't be happier with my floors and I feel like I'm walking into a new house each time I come home. I'll definitely be using them again for the upstairs floors and have been recommending them to friends.
Excellent. Communications & coordination excellent, price & workmanship excellent. Highly recommend.
Lady Baltimore refinished the foyer and hallway floor in my 24 year old home. The floor was very worn and scratched up. After a morning of sanding and then three coats of finish, the floor is spotless, shiny and looks better than when the house was built. Everyone who worked in my home was professional, skilled and on-time. I can't wait until you put new hardwood in may family room.
Had engineered wood installed in my condo. Lady Baltimore was great about keeping me informed of scheduling. All of the Installers were wonderful with their work and keeping my apartment clean. Thank you Lady Baltimore I love my new floors.
Brian went above and beyond in his efforts to restore the floors. His careful attention to detail was superb.